Dr. Neuhäuser, why do well-trained, committed employees play such an important role in quality assurance?
Even the most sophisticated technical measures would be ineffective if our employees did not support our quality philosophy and practise it conscientiously day in and day out. That is why we regard every Eckes-Granini employee as a quality assurance officer who is responsible for quality and performance at his or her workplace.
What are the basic principles that guide you and your colleagues in your work?
Our quality management system is based on our guiding principle: “We bring the best of fruit for a healthy and enjoyable life.” And thus we place great emphasis on transparency, networking and continuous improvement. That makes responsibilities, duties and processes visible and comprehensible at all times.
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